1. Explaining Confidentiality & How The Scheme Works
In this section(select to jump to):
Come Correct & The Free Condom Project are both confidential schemes. It is important that all people accessing the schemes are made aware of what confidentiality means and when it can be breached before any personal information is discussed.
Our confidentiality statement is below which you may use and refer to however if your service has its own confidentiality statement and policy you should work within that.
OUR CONFIDENTIALITY STATEMENT
Confidentiality means that
•we won’t tell anyone about your visit
•we will keep your records and information private
Trained staff from other access points will only access your information if you use your card there.
In exceptional circumstances, like if we believe you or someone else might be in serious danger, we may feel there is a need to pass information on. Even if we do, we will always talk to you first. This applies to everyone, no matter what age they are, under 16s have the same right to confidentiality as everyone else
Explain at every registration
Have confidentiality statement up in consultation room/in outlet
Make sure that it is explained when confidentiality may be breached
Whilst discussing confidentiality it is also important to explain data protection. Whilst using the data system the following prompt will appear to help. All data recorded in conjunction with c-card must comply with Brook's C-Card Information Governance agreement.
-We will only use your personal data for the purposes of the condom distribution scheme. By showing your card/asking for condoms at an outlet you give them permission to access the data necessary to give you further condoms
-Your data is kept on an extremely secure web server and not stored on the computer/laptop itself. Paper records will be stored securely and shredded after being uploaded. Only trained staff have access to register you.